Delivery & returns
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Preparation
Items from the READY-TO-WEAR collection are ready for shipment within 72 hours.
PERSONALIZED items are created to order and require 4 weeks' lead time.
If your order comprises several items, it will be prepared in a single parcel when all items are ready.
Shipping
Your order will be delivered by Colissimo (delivery in mainland France within 48 hours).
For fastest delivery, we recommend that you enter the details of an address where you are present during the day,
, or make sure that someone can collect your parcel for you.
Pick-up on site
You can collect your order free of charge from Le Bon Marché, 24 rue de Sèvres 75007 Paris.
You will receive a confirmation e-mail when your order is ready for collection.
Delivery by courier
For residents of Paris and surrounding areas, we also offer delivery by courier within 24 hours.
This method of delivery is only available for items from the PRÊT-À-PORTER collection.
Free delivery in France and Worldwide
Free Colissimo delivery for France from 200€. UPS or DHL delivery is offered for the rest of the world for orders over 500€.
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Returns are possible within 10 days for items from the PRÊT-À-PORTER collection,
embroidered by us, i.e. non-personalized items.
and monograms, these items cannot be returned or exchanged.